Risk disclosure
Reading this whole page before you deposit is the single most useful decision you can make today.
1. Introduction and general warning
Trading crypto-assets and other financial instruments carries a high risk of loss. You can lose part or all of the money you invest, and with some products even more than you deposited. Prices move for reasons nobody controls, and neither technology nor the experience of the Aurora Capital team can remove that uncertainty.
For that reason we ask you to read this notice together with the terms of use and the withdrawal policy. If after reading it you are still unsure whether this kind of product is right for you, it is perfectly fine to decide not to go ahead. Nobody at Aurora Capital will pressure you to deposit.
RecommendationInvest only money you can afford to lose without affecting your living costs, your debts or your emergency fund. This document is informational and is not financial advice.
2. Market risk
Crypto-asset prices can rise or fall very quickly. A regulatory announcement, news about an exchange or a shift in investor mood can move a price several percentage points in minutes. A strategy that worked for weeks can lose in a single day if market behaviour changes.
In an automated strategy, that move can be executed several times before you have time to react. Although the system can pause trading when volatility passes certain thresholds, those thresholds are calculated on historical data and do not protect against every scenario, such as a sudden drop caused by an outside event.
RecommendationDecide in advance how much you are willing to lose in total, and check your positions often even if the platform trades for you.
3. Liquidity risk
Liquidity is how easily you can buy or sell without moving the price. In moments of heavy nervousness, or with thinly traded assets, you may not find a counterparty at the price you expected. The price at which an order fills can also differ from the one you saw when you sent it; that gap is called slippage and it usually grows during volatility spikes.
This affects both entry and exit prices. In practice, a trade that looked profitable on screen can close with a different result, and execution costs add to the commissions you already know from the fees page.
RecommendationPrefer high-volume assets and avoid setting very large orders in quiet hours.
4. API and integrations
Aurora Capital connects to your exchange through API keys. A configuration mistake, a key with more permissions than needed or a leaked key can cause unwanted trades. Exchanges can also change their APIs without notice and leave the connection temporarily broken.
Another frequent risk is leaving active a key for an exchange you no longer use. Any active key is an open door, so review the keys on your exchange from time to time and delete the ones you do not need.
RecommendationCreate keys with read and trade permissions only, never withdrawal, restrict the key to our IP addresses when the exchange allows it, and revoke it if you stop using the platform.
5. Counterparty and custody risk
Your trading funds stay at the exchange or provider you choose, not at Aurora Capital. If that exchange is attacked, becomes insolvent, limits withdrawals or is taken over, you could lose access to your assets. In Colombia, digital assets are not covered by the Fogafín deposit insurance and no equivalent mechanism backs them.
Aurora Capital does not hold your funds or choose the exchange for you, so we cannot answer for the solvency or decisions of a third party. Before connecting an exchange, look into its track record, its security measures and whether it publishes proof of reserves.
RecommendationDo not concentrate everything on one exchange, move what you will not use to your own wallet, and know the provider's terms.
6. Operational risks
Software can fail. A programming error, an infrastructure outage or a dropped connection can delay or block an order, or execute it twice. Although we monitor the systems continuously and fix incidents, no technology service is free of faults.
Data errors can also occur: a price misreported by an outside source can lead to a wrong decision by the model. We have validations that discard anomalous readings, but they cannot catch every case.
RecommendationSwitch on notifications, check the dashboard at least once a day and write to support if something looks odd.
7. Cybersecurity and impersonation
Phishing attacks, sites that imitate Aurora Capital and calls that pretend to be support aim to steal passwords, codes and API keys. If someone gets into your account or your email, they can trade or try to withdraw funds. See also the fraud warning.
Infected devices are another vector worth mentioning. Malicious software on your computer or phone can copy what you type or read notifications that contain your codes. Keep the operating system updated and install apps only from official stores.
RecommendationTurn on two-factor authentication, use a unique password, type the site address directly in the browser and never share codes over the phone or by messaging.
8. Models and automation
Algorithms learn from past data and the market changes. A model can misread a new situation, react late or repeat a losing trade. Past results do not guarantee future results and automation does not replace your judgement. Ready-made strategies prepared by other traders can lose too.
Automating also does not mean handing over responsibility. Investment decisions remain yours: you choose the amount, the strategy and when to stop. Be wary of anyone who tells you a bot has a fixed hit rate or never loses.
RecommendationUnderstand the logic of any strategy you switch on, start with small amounts, and pause or adjust when something does not behave as you expected.
9. Service availability
The platform may be unavailable because of scheduled maintenance, technical faults or causes beyond our control, such as outages at cloud or exchange providers. Meanwhile you may be unable to view your account, change a strategy or request a withdrawal.
In situations like that, open positions remain exposed to market moves even if you cannot act from the platform. It is worth knowing how to close them directly on your exchange.
RecommendationDo not rely on a single channel: keep the support email and your exchange's direct login details in case the platform does not respond.
10. Before you start
Before depositing, check that you understand how the strategy works, how much you are willing to lose and what commissions you will pay. Protect your account with two-factor authentication and review your strategies on a regular basis. If anything is unclear, your account manager can explain it without pushing you to deposit.
A good practice is to begin with the Basic plan, watch how the account behaves over several weeks and raise your capital only if you feel comfortable with what you see, never because of a deadline or an offer.
RecommendationIf your finances are tight, you carry high-interest debt or you need the money in the short term, it is better not to trade.